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Privacy Policy
Privacy Policy
At American Choice Vanlines LLC (“we” or “us”), we take your privacy seriously. This Privacy Policy explains how we collect, use, and share personal information when you interact with our website, mobile applications, surveys, or any other methods of communication with our company. By using our services or providing personal information to us, you agree to the practices described in this policy.
We understand that privacy is important to you, which is why we’ve created this policy to be as transparent and informative as possible. Our goal is to ensure that you are fully aware of how your data is handled and that you feel confident in trusting us with your information.
Updates to This Privacy Policy
We may update or modify this Privacy Policy periodically to reflect changes in our practices or in the legal landscape. It is your responsibility to review this policy from time to time to stay informed about any changes. Your continued use of our services after any updates will constitute your acknowledgment and acceptance of the changes.
Collection of Personal Information
American Choice Vanlines collects personal information to provide high-quality moving and storage services. We only collect the data necessary for these purposes. This may include information such as:
- Contact Information: Your name, address, phone number, and email address.
- Payment Information: Credit card details or bank account numbers for billing purposes.
- Shipment Details: Information about the goods being shipped, such as contents and digital images.
- Cookies and Web Data: We may collect information about your browsing activity through cookies, including IP addresses, browser types, browsing behavior, and geo-location data.
Additionally, we collect data from forms you fill out on our website, telephone interactions, or any other direct communication with our team. If you choose to opt out of cookies, please note that doing so may limit the functionality of certain features on our website or applications.
How We Use Your Personal Information
Your personal information is used to provide the services you request and improve your overall experience with our company. We use the information in the following ways:
- Service Provision: We use your information to process moving and storage requests, manage your account, and ensure timely and accurate services.
- Payment Processing: To process your payments securely for the services rendered.
- Customer Communication: We may contact you with updates, service notifications, or special offers.
- Service Improvement: Information collected helps us understand customer needs, allowing us to improve our services and user experience.
- Feedback and Surveys: We may use your data to gather feedback and conduct surveys to better understand your satisfaction with our services.
Our commitment to your privacy also extends to how we handle your information when sharing it with third-party service providers. Any third parties that have access to your information will only use it for the purposes outlined in this policy and are required to protect your privacy.
Disclosure of Personal Information
We may disclose your personal information to third parties under certain circumstances, such as:
- Legal Compliance: If required by law or in response to legal requests.
- Protection: To safeguard the rights, property, or safety of our company, our clients, or others.
- Business Transactions: In the event of a merger, acquisition, or sale of our company, your information may be transferred as part of the transaction.
Additionally, we may share anonymized or aggregated data with third-party partners for research and service improvement purposes.
Security of Your Personal Information
We are committed to safeguarding your personal information and employ several measures to protect it. Our security practices include the use of encryption technology, secure servers, and regular monitoring to prevent unauthorized access. While we strive to ensure the highest level of security, we encourage you to protect your personal data by keeping your passwords confidential and avoiding the use of unsecured networks.
Use of Cookies and Web Technologies
Cookies and similar technologies help us enhance your experience on our website. These small data files allow us to track your interactions, offer personalized content, and improve website functionality. You can opt out of cookies by adjusting your browser settings, but this may affect the overall performance of the website.
We also work with third-party tools such as Google Analytics to gather insights on how visitors interact with our website. These insights help us improve your experience and optimize our services.
Links to Third-Party Websites
Our website may contain links to external websites. These third-party sites operate independently of our company, and we are not responsible for their privacy practices. We recommend reviewing the privacy policies of any third-party websites you visit to ensure your data is protected.
Children’s Privacy
Our services are intended for individuals over the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take immediate steps to delete it from our records.
California Privacy Rights
If you are a resident of California, state law provides you with certain privacy rights. You can request information about how we share your personal information with third parties for their marketing purposes. Additionally, you may request to access, correct, or delete your personal information. To exercise these rights, please contact us via email at integritymatters@americanchoicevanlines.com or call 877-247-7552.
How We Handle Your Personal Information
By providing personal information to American Choice Vanlines, you agree to its storage and processing on our servers located in the United States. The data will be governed by U.S. privacy laws, which may differ from the laws in your home country. By using our services, you consent to this transfer.
Exercising Your Rights
You have the right to access, correct, or delete your personal information. To make such a request, please contact us at integritymatters@americanchoicevanlines.com or call 877-247-7552. We will take steps to verify your identity before processing the request. In cases where requests are unreasonable or excessive, we reserve the right to deny them.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or would like to exercise your rights, please contact us:
Email: integritymatters@americanchoicevanlines.com
Phone: 877-247-7552
Address: American Choice Vanlines LLC, 30 Sherwood Ln, Suite 6, Fairfield, NJ 07004
